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In most instances your order will be despatched on the first business day after your payment is received. Don`t forget that orders sent by Parcel Force can take considerably longer than normal post.
Whilst I do my utmost to keep the online store as up-to-date as possible, occasionally there may be items that are out of stock when we receive your order. Most other items will be restocked as soon as possible, but I am at the mercy of suppliers, delivery companies and our wonderful postal system etc, so it`s impossible to give an accurate estimate on likely times for re-ordering. We do not currently operate a backorder system - if an item is out of stock at the time you order, you will need to re-order at a later date.
Please note that newly introduced items can sometimes be difficult to restock at short notice.
The moral? If you like it, order it when you see it!
We will ensure that the packaging we use protects your papers and embellishments effectively for transport, etc., and will always send goods out in pristine condition. However, we cannot accept liability for items damaged in transit. In this instance, you must contact the post office. It is useful if you photograph visibly damaged packaging before opening.
Goods that are faulty or not as described can, of course, be returned. Please contact us for a return authorisation number. Please contact us separtaely regarding return of goods that you simply don`t like.
All prices include VAT at the rate currently applicable.
Shipping Rates
Amount spent (excl. carriage)
Up to £10 ... £1.75
Up to £20 ... £2.25
Up to £30 ... £2.75
Up to £40 ... £3.50
Up to £50 ... £4.25
Up to £75 ... £5.00
Over £75 ... FREE for UK Mainland ONLY.
For non UK mainland and International orders please ask about shipping charges before placing order
Your use of the online store signifies your acceptance of our full terms and conditions.
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